Revamped Web-Based Case Management Software

Developed a cloud-based data system for a security and investigation firm to manage next-gen multimedia as electronic files, achieving 100% data accuracy. This system enabled 80% digital data automation and resulted in an 80% improvement in overall performance, greatly enhancing operational efficiency.

About this
Project

About this project

The client intended to increase operational efficiency while reducing costs by merging digital information with advanced data engineering technologies. They wanted to bring the full value of their software and solutions to their team of digital investigators and partners by empowering their software with better workflow management, fraud analytics, lightweight infrastructure, and risk management capabilities. They also wanted to leverage cloud-based data management systems that could support storage of next-gen multimedia such as images and content, decisions, and processing of electronic files or cases with complete data accuracy representing customer understanding and real-time insights.

About
Client

About the client

The client is a California-based security and investigations firm. They are committed to providing superior customer service, using cloud and cutting-edge technology and the industry experience they have accumulated over the years. The client specializes in several security and investigation services, including insurance services, loss prevention, SIU case management and panel direction, clinic inspections, bulk settlements, background checks, and others.

About the client About the client

Our
Offering

Development of a Robust Data Pipeline

Successive Digital assisted the client in strategically adopting advanced digital technologies to develop a robust data pipeline. This pipeline facilitated seamless extraction of critical data for consolidated storage and reporting. Our data specialists designed an ETL process that integrated data from disparate sources, validated it, and eliminated inaccuracies and redundancies. Utilizing GCP services like Dataproc, BigQuery, and Cloud SQL, we created a high-quality database that met transformation standards and ensured data accuracy.

Enhanced Data Management System with Cloud Solutions

Successive Digital revamped the client’s data management system with cloud-based solutions to support interoperability, performance, security, data accuracy, and cost reduction. Trusted data security was ensured through the strategic use of PostgreSQL, while Django streamlined data transfer, enhancing business agility. Cloud Run and Cloud Build deployment accelerated time-to-market, optimizing the client’s data transformation processes and enabling efficient, secure, and high-performance data management.

Improved Data Accessibility and Operational Efficiency

By implementing MeiliSearch, Successive Digital improved query speed and user productivity, enhancing data accessibility and driving better decision-making. Cloud Storage optimized data transformation, ensuring better resource utilization and optimization. The strategic balance between cost and performance delivered reduced query times, significantly increasing operational efficiency. This comprehensive approach ensured the client’s data management system was robust, secure, and capable of meeting their business needs effectively.

Result

Providing results that exceeded the client’s expectations

  • Delivered 80% digital data automation, streamlining data management processes and reducing manual intervention.
  • Realized an 80% improvement in performance, enhancing the overall efficiency and responsiveness of the platform.
  • Ensured 100% data governance, providing robust oversight and management of data to maintain compliance and integrity.
  • Attained 100% balance between cost and performance, optimizing resource allocation to deliver maximum value without compromising on quality.

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