Initiating Digital Transformation for a Tax Service Provider

Developed a fully customized, automated tax filing system to streamline businesses processes, eliminate manual bookkeeping, and improve operational efficiency.

About this
Project

About this project

The client was facing issues with manual operations, inefficient processes, and limited flexibility. Hence, they wanted to shift their business processes online and build an advanced system that can ease the tax filing process for their customers while helping them streamline their back-office workflows.

About
Client

About the client

Accountants who help business individuals and companies with extensive tax filling assistance. They also provide other financial services, including insurance plans, bookkeeping, and payroll.

About the client About the client

Our
Offering

  • Customized UI/UX – We built an engaging user interface for the system keeping in mind the client-facing as well as admin-facing portals. The client-facing portal was designed to make the tax filing easier while the admin and sub-admin portal was designed to allow communication sync as to once the user generates a request, they will receive a notification and they can proceed with further steps.
  • Automated Tax Filing System – We utilized modern tech stacks, including Angular, .NetCore, HTML, CSS, and Azure for cloud capabilities to build a fully automated tax filing system that is easy to navigate for the users. This system was built to help users file their taxes, check the compiled records of their filings, and enable easy management of users by the admins in the backend.

Result

Providing results that exceeded the client’s expectations

  • The advanced tax filing system we built for the client helped in streamlining filing tax returns for customers.
  • Faster internal communication and accurate examination of filings with clear notifications via updates like “Work In Progress” and “Payment Pending.”
  • A comprehensive billing system that allowed individuals to file multiple tax returns.
  • Our solution helped the client in making a clear division of authority between Sub-Admin and Admin.

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