About this
Project
About this project
As the fastest-growing self-storage facility provider, the client aims to develop an integrated cloud-based work order system and kiosk interface to more effectively manage work scheduling and work execution. They wanted to utilize mobile capabilities and attain end-to-end analytics to keep track of financial and operational data trends. They wanted to monetize SaaS solutions being developed for order management for their self-storage facilities.
About
Client
About the client
10 Federal is a real estate company pioneering methods of autonomous operations of their multi-locations self-storage facilities and related work orders using modern technologies. They aim to provide a better customer experience to their vendors, customers, and other growing stakeholders with the help of web and mobile applications.
Our
Offering
Simplified Work Order and Facility Management Processes
Successive Digital developed a SaaS-based work order management system that streamlined the complex work order and facility management processes. This system was presented as a Super Admin Web Application for the client and its personnel, a Client-Side Web Application for vendor admins, and a Client-Side Mobile Application for vendor personnel. The applications, built and distributed across several modules and microservices, enabled efficient management of various business operations such as company, user, facility, and work order management.
Scalable and Efficient Infrastructure
The applications were developed and deployed on Azure Kubernetes Services, providing a scalable and efficient infrastructure. This deployment ensured increased productivity per employee and reduced the overall cost of operating the business. The scalable apps and infrastructure allowed the client to manage and maintain different business processes efficiently, promoting enterprise agility and delivering sophisticated, real-time applications that could adapt to changing business needs.
Enhanced Mobility and Centralized Manageability
By promoting mobility across multiple locations, the system enabled the client to achieve better manageability of their operations. The robust applications provided a centralized management experience, facilitating round-the-clock monitoring and establishing consolidated departments. Additionally, the system enabled self-service and enhanced customer experience, making it easier for the client to manage their facilities and work orders effectively. This comprehensive solution improved operational efficiency and provided better visibility into business processes.
Result
Providing results that exceeded the client’s expectations
- Delivered 100% mobility and resilience, ensuring that the platform was robust and adaptable to various operational demands.
- Reduced manual jobs by 95%, leading to more efficient processes and freeing up resources for higher-value tasks.
- Enabled 90% automation, significantly streamlining operations and reducing the potential for human error.
- Increased productivity by 80%, allowing the client to achieve greater output and efficiency in their operations.
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