Business Objective
The pandemic forced a lot of businesses to bring about revolutionary changes into their workflow, including Tax Magic. We helped this Canada-based Chartered Accounting firm shift their entire business process of helping clients fill and file taxes online.
Business Challenge
Lack of Automation
The firm relied heavily on manual processes which required us to make some major changes to their existing work processes.
Less Time More Innovation
With lockdown, clients were looking for online avenues for tax filing. This made us time-bound, and a solution was needed, soon.
Not a streamlined Process
The workflow was not streamlined both between internal management —employees and employees — customers.
Business Solution
We approached Tax Magic with a three-step solution that was divided into Client, Sub Admin, and Admin Levels. With a front end that was easy to navigate for the client and a backend where sub-admins could receive notifications, check and verify forms in a systematic manner — we helped Tax Magic get online. We also added several layers of security and rendered the system user-friendly both for sub-admins and clients.
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Key Features
End-to-end platform to enable individuals and businesses with the accessibility to fill taxes online.
- Complete Automation
- User Interface at Client, Sub-admin & admin levels
- Offline Sync Capabilities
- Online updated and notifications
- Admin access and login
- Enhanced user experience
- User friendly UI design
- Fast navigation
- Payment methods enabled
Business Impact
We Create a Valuable Difference
Workflow Efficiency Increased by
60%
Operational Costs Decreased by
90%
Our Work
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